Each year the AA conduct an overnight inspection of Daviot Lodge to ensure we continue to merit our 5-star rating. We are delighted to announce that we have just been advised by the AA that as a consequence of our recent 2016 inspection, we have retained our 5 GOLD STAR rating.
Here is what the AA said in their report, when renewing our 5 gold star rating:
"In terms of the AA Quality Standards and following this year’s overnight inspection, Daviot Lodge successfully retains its Five Star classification with a Guest Accommodation designator. The award of Gold Stars is also reconfirmed and greatly deserved.
From a service and hospitality point of view, this was a positive and most comfortable overnight inspection where Margaret and her husband created a natural and genuine welcome atmosphere with commitment to the wellbeing of their guests. Service was to a very good standard throughout the stay – in line with expectations.
Housekeeping, considered to be of the utmost importance within the assessment process, was noted to be of the highest standard – compliments to all concerned. Bedrooms and bathrooms provide very good levels of comfort and are appointed to a high standard. It was positive to hear about regular upgrades, etc. thus ensuring the high quality is retained.
Breakfast proved to be another enjoyable aspect of this inspection; the buffet was appealing in appearance and offered a very good range of cold items whilst the cooked breakfast provided a very good start to the day. The Breakfast Award is well deserved.
We wish you well for the rest of the season and look forward to returning during the next cycle of inspection."
If you would like to see first-hand what has impressed the AA inspectors, please ring us or email to make a booking. We look forward to welcoming you to our 5 Gold Star bed and breakfast in Inverness.